Shipping policy

At BuckleFree, we are committed to delivering your order as quickly and smoothly as possible.


Order Processing

Orders are processed within 1–3 business days after payment is confirmed.

Once processed, your order is prepared and shipped through our logistics partners.


Shipping Time

Estimated delivery time:

6–9 business days

Delivery times may vary depending on your location, order volume, demand, holidays, carrier delays, or other external factors outside our control.


Shipping Costs

Shipping fees are calculated at checkout based on your location and order details.

You will always see the final shipping cost before completing your purchase.


Order Tracking

Once your order has shipped, you will receive a tracking number via email.

Please allow a few days for tracking updates to appear after your order has been shipped.


Delays

While we work with reliable logistics partners, delays may occasionally occur due to:

  • High demand periods

  • Carrier issues

  • Weather conditions

  • Holidays

  • Logistics disruptions

We appreciate your patience and understanding.


Incorrect Address

Please make sure your shipping address is accurate and complete at checkout.

BuckleFree is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to help, but we cannot guarantee changes once the order has been processed or shipped.


Lost or Stolen Packages

If your package is marked as delivered but you have not received it:

  • Check with neighbors, household members, or your building/mailroom

  • Contact your local carrier for delivery details

  • Contact us and we will assist you as best as possible

BuckleFree is not responsible for packages lost or stolen after delivery confirmation.


Contact

For any shipping questions or order-related concerns, please contact us at:

bucklefree@arrayanspa.cl


Legal Information

BuckleFree is a brand owned and operated by Arrayán SpA.